Shipping Policy – Tathastu

Last Updated: May 29, 2026

At Tathastu – Temple Of Wellness, we are committed to delivering premium-quality Ayurvedic wellness products safely and efficiently across India.

This Shipping Policy explains how orders are processed, shipped, and delivered when you purchase from our website.

By placing an order on our website, you agree to the terms outlined below.

1. Order Processing

- Orders are generally processed within 24–48 business hours after successful payment confirmation.

- Most ready-to-ship products are dispatched within 1–2 business days.

- Some orders may require additional processing time during high-demand periods or promotional sales.

- Orders are not processed on Sundays or public holidays.

2. Shipping & Delivery

Tathastu currently delivers across India through trusted courier and logistics partners.

Estimated Delivery Timelines

- Standard Delivery: 3–7 business days

- Express Delivery (if available): 2–4 business days

Delivery timelines may vary depending on:

- Delivery location

- Courier partner operations

- Weather conditions

- Public holidays or unforeseen delays

Please ensure your shipping details are accurate during checkout to avoid delivery issues.

3. Shipping Charges

Shipping charges are calculated at checkout based on:

- Delivery location

- Product weight and dimensions

- Selected shipping method

If Cash on Delivery (COD) is available, additional handling charges may apply.

4. Order Tracking

Once your order is shipped, you may receive a shipping confirmation via email, SMS, or WhatsApp containing:

- Tracking number

- Courier partner details

- Shipment tracking link

You can use the tracking information to monitor your order status.

5. Delivery Attempts

Our courier partners generally make up to three delivery attempts.

If delivery cannot be completed due to:

- Customer unavailability

- Incorrect address

- Failed contact attempts

the shipment may be returned to us.

6. Incorrect Shipping Information

Customers are responsible for providing accurate shipping details during checkout.

If you notice an address error, please contact us immediately at:

Email: support@tathastutempleofwellness.com

While we will try our best to assist, address changes cannot be guaranteed once the order has been processed or dispatched.

7. Undeliverable Orders

Orders may be returned to us due to:

- Incorrect or incomplete address

- Multiple failed delivery attempts

- Refusal to accept the package

Additional shipping charges may apply for re-shipment.

8. Damaged or Lost Shipments

If your order arrives damaged, please contact us within 24 hours of delivery with clear photos of:

- The package

- Product condition

- Shipping label

While we are not responsible for packages marked as successfully delivered by the courier, we will assist you in resolving shipment-related concerns wherever possible.

9. Out-of-Stock Products

If any product in your order becomes temporarily unavailable:

- Shipment may be delayed until all items are ready, or

- We may contact you with alternative options or refund arrangements

10. International Shipping

Currently, Tathastu ships only within India.

International shipping services may be introduced in the future.

11. Returns & Refunds

Return requests must be initiated within 7 days of delivery.

Returned products must:

- Be unused

- Remain in original packaging

- Meet our return eligibility conditions

Please review our Return & Refund Policy for detailed information.

12. Acceptance of Policy

By placing an order on our website, you acknowledge that you have read, understood, and agreed to this Shipping Policy.

13. Contact Us

If you have any questions regarding shipping or delivery, feel free to contact us:

Tathastu – Temple Of Wellness
India

Website: tathastutempleofwellness.com
Phone: +91 7735244639
Email: support@tathastutempleofwellness.com